frequent questions

No, it doesn't matter which mobile operator you have on your smartphone. Each FindPet GPS is equipped with its own SIM card, so it operates independently of your phone.

Yes, for the FindPet GPS tracker to work, you need to have mobile coverage in your area.

All FindPet GPS devices use two location technologies, GPS satellite location technology (used outdoors), and Wi-Fi technology for indoor location.

In relation to the connectivity with the telephone / smartphone, 2G / 3G mobile telephony data transmission technologies are used

the accuracy depends primarily on the location of the Findpet device. Outdoors, GPS accuracy is approximately 5m, while indoors Wi-Fi networks are used for positioning, with an accuracy ranging from 10m to 50m.

In normal conditions outside buildings, the accuracy is usually 5m to 10m, with 5m being more normal. and even less

No. You do not need any SIM card because the device already includes a preconfigured SIM card for use exclusively from the FindPet device.

The costs of data transmission over the mobile phone network are included in the FindPet subscription plans

The answer is: practically all of them. We have agreements with 540 operators from 180 countries, which allows us to say that our coverage is global.

For example, in Spain it will use the Movistar, Orange, Vodafone and Yoigo networks as necessary, thus having greater coverage than any of them separately.

You can check the number of networks available in your country by clicking on the link on our partner's website emn .